Press Release Summary: This report helps address to lack of coverage by examining the key trends in the Asia Pacific Enterprise SaaS market and follows up in 2006. This report also profiles leading SaaS vendors in the region, their offerings and business strategies.
Press Release Body: This report helps address to lack of coverage by examining the key trends in the Asia Pacific Enterprise SaaS market and follows up in 2006. A key focus area of the report is in providing an array of market data including market size and growth forecasts for key application segments of the enterprise SaaS market in Asia Pacific excluding Japan. A survey of 385 CIOs and IT decision-makers at small and medium enterprises in Australia, China, Hong Kong, India, and Singapore assesses the level of awareness and adoption of SaaS in the region. This report also profiles leading SaaS vendors in the region, their offerings and business strategies.
EXECUTIVE SUMMARY 3
TAXONOMY 6
What is Software as a Service (SaaS)? 6 Who is a SaaS Provider? 7
RESEARCH METHODOLOGY 8 Secondary Research 8 Supply-side Primary Research 8 Demand-side Primary Research 8
OVERVIEW OF THE ASIA PACIFIC SAAS MARKET 10 SaaS Vs Traditional Enterprise Software Applications Market 10 SaaS Application Dynamics 12 Vertical Market Dynamics 14 Country Adoption Trends 15 Key Adoption Drivers 15 Barriers to Adoption 16
SAAS: PRIMARY SURVEY RESULTS 17 SaaS Awareness 17 SaaS Adoption 18 Adoption Drivers and Inhibitors 20 Satisfaction level with SaaS Applications 22 Data Residency 23 Future Adoption Plans 23
KEY SAAS DYNAMICS BY APPLICATION 25 On-Demand CRM 25
ON-DEMAND CRM ADOPTION BY VERTICAL INDUSTRY 25
ON-DEMAND CRM ADOPTION BY COUNTRY 26
ON-DEMAND CRM COMPETITION 26 Web Collaboration 27
WEB COLLABORATION ADOPTION BY COUNTRY 27 ON-DEMAND COLLABORATION TOOLS ADOPTION
BY VERTICAL INDUSTRY 27
ON-DEMAND COLLABORATION TOOLS COMPETITION 28 ERP and SCM Applications 28 Other SaaS Applications 29
COUNTRY PROFILES 31 Australia 31 China / Hong Kong 32 India 35 Singapore 37
TYPES OF SAAS CHANNELS IN ASIA PACIFIC 41
SAAS & ASIA PACIFIC ISVS 43
THE ASIA PACIFIC COMPETITIVE LANDSCAPE 45 Salesforce.com 46 WebEx 46 RightNow Technologies 47 Oracle 47 NetSuite 47
SPRINGBOARD RECOMMENDATIONS 49
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